Terms of service

Terms of Service

Effective Date: April 2, 2026

Welcome to Ashley Jordan Gifts & Decor. By accessing or using our website (ashleyjordangnd.com) or making a purchase, you agree to be bound by these Terms of Service. Please read them carefully.

1. Acceptance of Terms

By using our website, placing an order, or engaging with our services, you confirm that you:

  • Are at least 18 years of age
  • Have the legal capacity to enter into a binding agreement
  • Agree to comply with these Terms of Service

If you do not agree to these terms, please do not use our website or services.

2. Use of Our Website

Permitted Use

You may use our website for lawful purposes only, including browsing products, making purchases, and accessing information about our business.

Prohibited Activities

You agree NOT to:

  • Use our website for any unlawful or fraudulent purpose
  • Attempt to gain unauthorized access to our systems or customer data
  • Interfere with the proper functioning of our website
  • Copy, reproduce, or distribute our content without permission
  • Use automated systems (bots, scrapers) to access our site
  • Impersonate any person or entity

We reserve the right to suspend or terminate access to anyone who violates these terms.

3. Products and Pricing

Product Information

We make every effort to accurately display our products, including descriptions, images, and specifications. However:

  • Colors may vary slightly due to screen settings
  • We reserve the right to correct errors in product descriptions or pricing
  • Product availability is subject to change without notice

Pricing

  • All prices are in U.S. Dollars (USD)
  • Prices are subject to change without notice
  • We are not responsible for pricing errors; if an error occurs, we will contact you before processing your order
  • Applicable taxes and shipping costs will be added at checkout

Product Availability

All products are subject to availability. If a product becomes unavailable after you place an order, we will notify you and offer a refund or alternative.

4. Orders and Payment

Order Acceptance

Your order is an offer to purchase. We reserve the right to accept or decline any order for any reason, including but not limited to:

  • Product unavailability
  • Pricing errors
  • Suspected fraud or unauthorized transactions
  • Inability to verify payment information

You will receive an order confirmation email, but this does not guarantee order acceptance.

Payment

  • We accept payment through Shopify Payments and other approved payment methods
  • Payment must be received in full before we process your order
  • You represent that you have the legal right to use any payment method provided
  • We use industry-standard security measures to protect your payment information

Order Modifications and Cancellations

  • You may request to modify or cancel your order before it has been processed by contacting us at info@ashleyjordangnd.com. Orders are typically processed within 1-3 business days.
  • Once an order has shipped, it cannot be modified or cancelled
  • Refunds for cancelled orders will be processed according to our Refund Policy

5. Shipping and Delivery

Please refer to our Shipping Policy for detailed information about:

  • Shipping methods and carriers
  • Delivery timeframes
  • Shipping costs

Risk of Loss: All items purchased from Ashley Jordan Gifts & Decor are shipped pursuant to a shipment contract. The risk of loss and title for such items pass to you upon delivery to the carrier.

6. Returns and Refunds

Please refer to our Refund Policy for detailed information about claim eligibility, timeframes, and how we resolve issues with defective or damaged items.

7. Intellectual Property

Our Content

All content on our website, including but not limited to text, images, logos, graphics, product descriptions, and design elements, is the property of Ashley Jordan Gifts & Decor or our licensors and is protected by copyright, trademark, and other intellectual property laws.

You may not:

  • Copy, reproduce, distribute, or create derivative works from our content
  • Use our trademarks, logos, or brand name without written permission
  • Remove or alter any copyright or proprietary notices

Your Content

If you submit content to our website (reviews, comments, photos, etc.), you grant us a non-exclusive, royalty-free, perpetual license to use, reproduce, and display that content for business purposes.

8. Limitation of Liability

To the fullest extent permitted by law:

  • Ashley Jordan Gifts & Decor shall not be liable for any indirect, incidental, consequential, or punitive damages arising from your use of our website or products, including but not limited to loss of profits, data, or goodwill.
  • Our total liability for any claim arising from your purchase or use of our website shall not exceed the amount you paid for the product in question.
  • We do not guarantee that our website will be uninterrupted, error-free, or completely secure.
  • We are not responsible for delays or failures in delivery caused by circumstances beyond our control (e.g., natural disasters, carrier delays, pandemics, government actions).

9. Indemnification

You agree to indemnify and hold harmless Ashley Jordan Gifts & Decor, its owner, and affiliates from any claims, damages, losses, or expenses (including legal fees) arising from:

  • Your violation of these Terms of Service
  • Your use of our website or products
  • Your violation of any third-party rights

10. Dispute Resolution

We value our customers and want to resolve any issues amicably.

Informal Resolution

If you have a dispute or complaint, please contact us first at info@ashleyjordangnd.com. We will make a good-faith effort to resolve the matter informally.

Mediation

If we cannot resolve the dispute informally within 30 days, either party may request mediation through a mutually agreed-upon mediator or mediation service. Each party will share the cost of mediation equally.

Binding Arbitration

If mediation does not resolve the dispute, the matter shall be settled by binding arbitration in accordance with the rules of the American Arbitration Association (AAA). The arbitration shall take place in California, and the decision of the arbitrator shall be final and binding.

Class Action Waiver

You agree that any dispute shall be resolved on an individual basis only and not as part of a class action, collective action, or representative proceeding.

11. Governing Law

These Terms of Service are governed by and construed in accordance with the laws of the State of California, without regard to its conflict of law principles.

12. Severability

If any provision of these Terms is found to be invalid or unenforceable, the remaining provisions shall remain in full force and effect.

13. Changes to Terms

We reserve the right to update or modify these Terms of Service at any time without prior notice. Any changes will be effective immediately upon posting on this page with a new effective date. Your continued use of our website after changes are posted constitutes acceptance of the revised terms.

We encourage you to review these Terms periodically.

14. Contact Information

If you have any questions about these Terms of Service, please contact us:

Ashley Jordan Gifts & Decor
Email: info@ashleyjordangnd.com
Location: California, USA

15. Entire Agreement

These Terms of Service, together with our Privacy Policy, Shipping Policy, and Refund Policy, constitute the entire agreement between you and Ashley Jordan Gifts & Decor regarding your use of our website and purchase of products.

By using our website and services, you acknowledge that you have read, understood, and agree to be bound by these Terms of Service.